FOLLOW US ON SOCIAL MEDIA

Greeters & Hospitality Onboarding

This video course covers the best practices for greeters and guest services volunteers.
Each video is designed specifically for online training featuring best practices that are easy to digest and remember.

Session 01  |  4 Ways To Be Approachable As A Greeter
Session 02  |  5 Ways Greeters And Guest Services Can Improve Nonverbal Communication
Session 03  |  Informed Greeters Are Better Greeters
Session 04  |  Making A Lasting First Impression On Guests
Back to Library
Submit Results

Every impression is a lasting impression ...

This video course covers the best practices for greeters and guest services volunteers. Each video is designed specifically for online training featuring best practices that are easy to digest and remember.

Session 01: 4 Ways To Be Approachable As A Greeter
  • What should you do if you forget someone's name?
  • Why is it important to follow up with new guest for the first 5 minutes after service?

Session 02: 5 Ways Greeters And Guest Services Can Improve Nonverbal Communication
  • What can you do to be spiritually prepared to serve as a greeter each week?

Session 03: Informed Greeters Are Better Greeters
  • What should you do after a visitor walks away?

Session 04: Making A Lasting First Impression On Guests
  • Why is it important go above simply opening a door?
  • When is it okay to leave your assigned greeting location?
Submit Results
Session 01
Session 02
Session 03
Session 04